David Robinson

Objective

To make use of, and expand on, my computer support skills in a friendly and enriching environment, where the work will be both challenging and fulfilling.

Education

2003 ADVANCED DIPLOMA DIGITAL ANIMATION

JMC Academy, Surry Hills

2002 CERTIFICATE IV DIGITAL MEDIA

JMC Academy, Surry Hills

1991 HIGHER SCHOOL CERTIFICATE

Christian Brothers High School, Lewisham

Key Skills

Computer Software

  • Mac OS X - expert (constant use)
  • Mac OS 9 - expert (constant use)
  • Mac OS 8 - expert (constant use)
  • Mac OS 7 - expert (constant use)
  • Mac OS 6 - expert (constant use)
  • Windows XP - expert (constant use)
  • Windows 2000 - expert (constant use)
  • Windows 98 - expert (constant use)
  • Windows 95 - expert (constant use)
  • Windows 3.1 - expert (constant use)
  • Quark Xpress - expert (constant use)
  • Adobe InDesign - expert (constant use)
  • Adobe PhotoShop - expert (constant use)
  • Adobe ImageReady - expert (constant use)
  • Adobe Illustrator - medium (intermittent use)
  • Macromedia Freehand - medium (intermittent use)
  • Macromedia Director - medium (intermittent use)
  • Adobe After Effects - medium (intermittent use)
  • Apple Final Cut Pro - medium (intermittent use)
  • Apple iMovie - medium (intermittent use)
  • Apple iDVD - medium (intermittent use)
  • Microsoft Word - expert (constant use)
  • Microsoft Excel- expert (constant use)
  • Microsoft Powerpoint - medium (intermittent use)
  • Filemaker Pro - medium (intermittent use)
  • Omnipage Professional - medium (intermittent use)
  • Cubase - medium (intermittent use)
  • Netscape Navigator - expert (constant use)
  • Eudora - expert (constant use)
  • Safari - expert (constant use)
  • Internet Explorer - expert (constant use)
  • Macromedia Dreamweaver - expert (constant use)
  • Macromedia Flash - medium (intermittent use)
  • Discreet 3D Studio Max - expert (constant use)
  • Novell Netware - medium (intermittent use)
  • Unix - medium (intermittent use)

Computer Hardware

  • Macintosh - expert (constant use)
  • Gateway - expert (constant use)
  • Compaq - expert (constant use)
  • Epson - expert (constant use)
  • Cannon - expert (constant use)
  • HP - expert (constant use)
  • IBM - expert (constant use)
  • FireWire - expert (constant use)
  • USB - expert (constant use)
  • Airport - expert (constant use)
  • SCSI - expert (constant use)
  • IDE - expert (constant use)

Office Skills

  • filing
  • photocopying
  • general office procedure
  • touch typing
  • fax
  • ordering
  • invoicing

Personal Skills

  • time management
  • problem solving
  • team work
  • independent work
  • not afraid to ask for help
  • not afraid to give it a go
  • open minded
  • punctual
  • fast leaner
  • good teacher
  • multi-taker
  • patient
  • good organisational skills
  • critical and creative thinking
  • work well individually or in a team
  • good communication skills, both written and verbal
  • learn new skills quickly

Creative Skills

  • brain storming
  • critical thinker
  • abstract thought
  • can see the potential of an idea

Employment

1990 - PRESENT FREELANCE

Macintosh Technical Support

Clients: ranging from home office up to small business networks.

Summary:

  • Computer setup and installation
  • Explaining problems to users in easy to understand language
  • Fault diagnosis and repair

1996 - PRESENT FREELANCE

Graphic Designer, Desktop Publisher and Web Designer

Clients: small to medium businesses.

Projects include:

  • Cooperate Identity Packages
  • Compact disc covers and disc images
  • Web pages, Multi-media Packages
  • Flyers
  • Menus and Business Cards

2005 - 2005 NEXT BYTE (SYDNEY CBD)

Store Person

Company description: Next Byte has been successfully serving the Macintosh market since March of 1995 and has quickly grown to be one of Australia's leading Computer Resellers.

Reporting to: Store Manager

Duties included:

  • Handle a wide range of customer enquiries, from quotes to technical questions
  • Put together quotes for customers

2004 - 2005 NEXT BYTE (BALMAIN)

Account Manager

Company description: Next Byte has been successfully serving the Macintosh market since March of 1995 and has quickly grown to be one of Australia's leading Computer Resellers.

Reporting to: Store Manager

Duties included:

  • Handle a wide range of customer enquiries, from quotes to technical questions
  • Put together quotes for customers

2002 - 2002 CENTER FOR CONTINUING EDUCATION,
THE UNIVERSITY OF SYDNEY

Office Assistant (part-time)

Company description: Continuing Education is a not-for-profit centre of the University of Sydney. Its role is to make the teaching and research expertise of the University available to the public through short courses.

Reporting to: Course Administrators

Duties included:

  • Ordering
  • Photocopying
  • Filing
  • Flyer designs

2000 - 2001 THE HISTORIC HOUSES TRUST OF NEW SOUTH WALES

IT Support Officer (contractor)

Company description: The Historic Houses Trust is a statutory authority within the New South Wales Ministry for the Arts. It is one of the largest state museums in Australia and is entrusted with the care of key historic buildings and sites in New South Wales.

Reporting to: IT Manager

Duties included:

  • General user support for a large Macintosh and Windows computer network
  • Network administration
  • Installation of hardware and software
  • Backup of business critical data
  • Training of staff
  • Equipment inventory and asset tracking

1999 - 1999 OPTUS COMMUNICATION

Computer Technician (contractor)

Company description: Optus is an Australian leader in integrated communications. The company provides a broad range of communications services including mobile, national and long distance services, local telephony, international telephony, business network services, internet and satellite services and subscription television.

Reporting to: IT Manager

Duties included:

  • Macintosh Year 2000 desktop redemption

1998 - 1999 DEPARTMENT OF CLINICAL OPHTHALMOLOGY,
THE UNIVERSITY OF SYDNEY

Computer Support Officer

Reporting to: Department Head

Duties included:

  • General computer support user support for a medium size Macintosh and Windows computer network
  • PC set-up
  • Hardware installation
  • Network support
  • Equipment inventory
  • Millennium bug strategy implementation

1995 - 1998 BROADSWORD

Editor in Chief

Duties included:

  • Graphic layout
  • Copy editing
  • Advertising
  • Website design and implementation

1995 - 1995 THE NATIONAL CRIME AUTHORITY

Information Technology Technical Assistant - AOS2

Reporting to: IT Manager

Duties included:

  • Help desk operator
  • Equipment inventory and purchasing
  • General maintenance of computers/printers
  • Backup of data
  • Management of resources
  • Problem solving
  • Customer relations and training of personnel

1994 - 1995 THE NATIONAL CRIME AUTHORITY

Registry clerk - ASO1

Reporting to: Registry Manager

Duties included:

  • Serving counter
  • Mail delivery
  • Filing
  • Training of personnel
  • Photocopier operating/maintenance

REFERENCES FURNISHED UPON REQUEST